ICBC Chief Diagnoses Ills at China’s Mega-Bank – Li Zhigang and Cheng Fang
After the successful IPO (of state-owned commercial banks) and the entry of foreign banks, service quality is key to banks’ competence in China. In other words, the bank that provides the best service has the most competence. From Caijing.com.cn: “We identified 130 problems in 15 categories, involving more than 200 types of transactions, as part […]
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