Nicholas Steele: Mao and Markets — Business the Chinese Way

From UCLA International Institute:

Our goal was to convince our American client that the price being quoted was as low as could be found anywhere in the world. The problem was that our Chinese manufacturer could not deliver at the price it originally quoted. We stood somewhere in the middle, trying to facilitate clear communication between firms with different languages and different cultures. I stepped into this dilemma when I was asked to proofread and reformat a PowerPoint presentation for the highly anticipated arrival of the American firm’s executives in a few days. My objective was to learn as much as possible and to help ensure that a contract would be signed.

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